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Agile, adaptive products to lead, not just keep pace

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iGCT

Global Cloud telephony
crm

iCRM & Mobile

Lead & Sales Automation
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iAutoCentri

Ecommerce & Digital Automation
hrms

HRMS

One Stop Solutions
electronic

E-ODVS

Electronic Onboarding & Doc Verification
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iGCT- Global Cloud telephony anytime anywhere

Every agile business needs an evolved communication platform, one that seamlessly aligns with the existing infrastructure, without the pangs of hardware and software purchases, sans wires and complex equipment. Our cloud telephony platform helps create a communication framework that works best for you. We design and implement smart solutions to manage calls, replacing traditional communication channels with a powerful and cost-effective communication platform, without compromising the on quality of interaction.

  • WFH Solution – Computer and Handheld
  • Automated Dialer
    •  Inbound
    • Outbound
    • Automated
  • IVR
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  • Revenue/Customer Base Increase
  • Cost Optimization/Reduction
  • Margin/EBITA Improvement
  • Efficiency Improvement
  • Customer & Internal Effect Reduction
  • Cycle time Reduction
  • People to Process
  • Defect/Rework reduction
  • Ease of doing business for internal & External customers
  • Improvised processes will enable Accelerated growth
  • Bandwidth creation at all level to focus on what matter most
  • Least effort vs highest impact on revenues and satisfaction across all touch points
  • Solutions which prepare & accelerate your company in make the vision a reality
  • Research & Identification
  • Shortlisting & Setup
  • Implementation & Go Live
  • Operations
  • Continuous Improvement
  • Control & stabilize
  • Governance
  • Handover
Asking for total price concept icon

iAutoCentri - Ecommerce and Digital Automation

We work alongside large and small retail brands alike to address the challenges that retail disruption has brought about. Our focus is to bring in greater levels of operational efficiency and customer centricity in retail business models. Engaging the latest tools and technologies, we focus on enhancing functionality across all touchpoints of the retail lifecycle. Our e-business solutions cut costs, enhance customer experience, power loyalty programs, manage inventory and most importantly leverage data to unearth new possibilities and create enhanced customer value.

  • Ecommerce & Digital Automation (Inventory, Order Management, Cust Engagement, Survey & Rating)
    • Amazon
    • Walmart
    • Others
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  • Revenue/Customer Base Increase
  • Cost Optimization/Reduction
  • Margin/EBITA Improvement
  • Efficiency Improvement
  • Customer & Internal Effect Reduction
  • Cycle time Reduction
  • People to Process
  • Defect/Rework reduction
  • Ease of doing business for internal & External customers
  • Improvised processes will enable Accelerated growth
  • Bandwidth creation at all level to focus on what matter most
  • Least effort vs highest impact on revenues and satisfaction across all touch points
  • Solutions which prepare & accelerate your company in make the vision a reality
  • Research & Identification
  • Shortlisting & Setup
  • Implementation & Go Live
  • Operations
  • Continuous Improvement
  • Control & stabilize
  • Governance
  • Handover
crm

iCRM and Mobile App - Lead & Sales Automation

Maintain your focus on closing more deals and leave the complex mechanics of lead & sales automation to us. We give you a clear roadmap through a complex maze of inventory, leads, contacts, prospects and sales data. Our solutions cater to every critical stage in the sales lifecycle. From lead to fulfilment, our repertoire of solutions helps power sales decisions, standardize and automate the sales process, and provide management with insights across business units, products, team members, accounts, channels and geographies.

A perfect fit for Fintech, Real Estate, Insurance industries and for CX & Engagement and Sales functions.

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  • Revenue/Customer Base Increase
  • Cost Optimization/Reduction
  • Margin/EBITA Improvement
  • Efficiency Improvement
  • Customer & Internal Effect Reduction
  • Cycle time Reduction
  • People to Process
  • Defect/Rework reduction
  • Ease of doing business for internal & External customers
  • Improvised processes will enable Accelerated growth
  • Bandwidth creation at all level to focus on what matter most
  • Least effort vs highest impact on revenues and satisfaction across all touch points
  • Solutions which prepare & accelerate your company in make the vision a reality
  • Research & Identification
  • Shortlisting & Setup
  • Implementation & Go Live
  • Operations
  • Continuous Improvement
  • Control & stabilize
  • Governance
  • Handover
hrms

HRMS – one stop solution

From recruitment to retirement and everything in between, our bouquet of HR management systems lets you deliver crucial process analytics and decision support to manage your human capital. Our solutions simplify payroll and compliance, increase employee motivation and retention and improve organizational efficiency by automating HR procedures. Whether you’re adopting HRMS for the first time, are in the process of a rejig or even restrained by limited budgets, we’ve got you covered. Understandably, compatibility is among our top-performing assets.

  • EHR
    • Entry to Exit
    • Engagement
    • Policies
    • Compliance
  • Recruitment
  • Ticketing
  • Compliance
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  • Revenue/Customer Base Increase
  • Cost Optimization/Reduction
  • Margin/EBITA Improvement
  • Efficiency Improvement
  • Customer & Internal Effect Reduction
  • Cycle time Reduction
  • People to Process
  • Defect/Rework reduction
  • Ease of doing business for internal & External customers
  • Improvised processes will enable Accelerated growth
  • Bandwidth creation at all level to focus on what matter most
  • Least effort vs highest impact on revenues and satisfaction across all touch points
  • Solutions which prepare & accelerate your company in make the vision a reality
  • Research & Identification
  • Shortlisting & Setup
  • Implementation & Go Live
  • Operations
  • Continuous Improvement
  • Control & stabilize
  • Governance
  • Handover
electronic

E-ODVS-Electronic Onboarding & Doc Verification Service

We understand how critical it is for enterprises to securely onboard and verify a customer’s identity remotely. In an ecosystem fraught with errors, frauds and identity thefts we help you clear the fog of uncertainty around identity management with services ranging from digital sign-ups to e-docs, secure storage and management, status updates and smooth integration with legacy processes. ODVS is a pivotal to your digital transformation journey, and you can trust us to give you comfort of being in total control.

  • Digital Signup
  • E-Docs/Forms & Sign
  • Doc storage & Management
  • Integration with legacy or existing systems
  • Realtime tracking & status update
  • Partner module
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  • Revenue/Customer Base Increase
  • Cost Optimization/Reduction
  • Margin/EBITA Improvement
  • Efficiency Improvement
  • Customer & Internal Effect Reduction
  • Cycle time Reduction
  • People to Process
  • Defect/Rework reduction
  • Ease of doing business for internal & External customers
  • Improvised processes will enable Accelerated growth
  • Bandwidth creation at all level to focus on what matter most
  • Least effort vs highest impact on revenues and satisfaction across all touch points
  • Solutions which prepare & accelerate your company in make the vision a reality
  • Research & Identification
  • Shortlisting & Setup
  • Implementation & Go Live
  • Operations
  • Continuous Improvement
  • Control & stabilize
  • Governance
  • Handover

Transformation for us is beyond a mere problem to be solved or an upgrade. It’s about partnering with the customer to impact business metamorphosis.

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Thank you!